1. General
The present conditions (“Terms”) contain the provisions for participation in the “Your Move Promotion” (“Promotion”) of Bitpanda Financial Services GmbH, with registered office in Stella-Klein-Löw-Weg 17, A-1020 Vienna and Bitpanda Financial Services GmbH (Berlin Branch), with registered business address at Dircksenstraße 4, D-10179 Berlin, as applicable (together “Bitpanda”) and the resulting legal relationship between Bitpanda and the Participant (as defined in Section 3 or “you”).
Please be advised, participating in the Promotion shall constitute your unconditional acceptance to be bound by any and all of the terms and conditions of these Terms. Any language version is a referential translation of the original English version of these Terms. In the case of any discrepancy, the English version shall prevail. By participating in this Promotion, you must meet the eligibility requirements below and acknowledge that failure to meet all eligibility requirements will result in your disqualification.
Disclaimer: Execution-only services for stocks, ETF and ETC are provided by Bitpanda Financial Services GmbH. Not a public offer. Investing involves risk of loss, and past performance is not a reliable indicator of future results. Consider your circumstances and consult an independent adviser prior to investing. Other costs (e.g. spreads, inducements, foreign exchange costs, product costs and taxes) may apply and reduce your returns. See the Cost Information Document before trading.This Promotion does not constitute investment advice or an offer or a solicitation to buy or transfer financial instruments such as stocks, ETF and ETC. Investments in stocks, ETF and ETC carry inherent risks, including total loss of capital and significant market volatility. Please refer to our risk information on financial instruments for further details on potential risks prior to making any investment decisions.
2. Duration
This Promotion will begin on January 29, 2026, 00:00 (CET) and end on February 14th, 2026, 23:59 (CET) (“Promotion Period”).
3. Eligibility and Entry
Entry is open to fully verified and registered Bitpanda Clients of Bitpanda Financial Services GmbH or Bitpanda Financial Services GmbH (Berlin Branch) (each, a “Participant”) who:
(a) are resident in a country or territory where the Promotion is available*;
(b) initiate the transfer of stocks, ETFs or ETCs from other credit institutions or investment firms located within the European Union or Switzerland to Bitpanda and / or buy stocks, ETFs or ETCs on the Bitpanda Platform during the Promotion Period;
(c) at the end of the Promotion Period either (i) hold a total value of more than € 1,000 on their security custody account that they have transferred to Bitpanda or (ii) at the end of the Promotion Period hold a total value of more than € 1,000 in stocks, ETC and/or ETF on their security custody account that they bought over the Bitpanda PlatformA snapshot of the total value at the end of the Promotion Period will be taken on April 15th, 2026 at 12:00 (CEST). Only successfully completed and booked transfers are thus reflected in the April 15th, 2026 snapshot and will be considered for the Promotional Reward.
Please note security transfers might take up to a few weeks depending on the counterparty broker / platform so early transfers are encouraged.
(e) accept these Terms.
The following natural or legal persons are not eligible to enter the Promotion:
(a) persons performing market-making services or any similar services as well as institutional customers;
(b) Bitpanda Technology Solution users;
(c) employees and the immediate family members of such employees of Bitpanda or its affiliated companies, parent companies, subsidiaries, participating promotional partners, advertising agencies, and any company involved in the creation, production, or fulfillment of the Promotion.
*Please note that - due to regulatory requirements - this Bitpanda Promotion is only available to Bitpanda Clients with residence in the European Union or Switzerland and that other clients are excluded.
4. Promotional Rewards
In total, the following promotional rewards will be rewarded in e-money at the end of the Promotion Period:
Participants who have transferred stocks, ETFs or ETCs to Bitpanda according to section 3 point (c) (i) of the Terms: 1% of the total value at the end of the Promotion Period with a valuation of the security custody account on April 15th, 2026 at 12:00 (CEST) (including stocks, ETFs or ETCs that were bought according to section 3 point (c) (ii)). or
Participants who have bought stocks, ETFs or ETCs over the Bitpanda Platform according to section 3 point (c) (ii) of the Terms: 1% of the total value at the end of the Promotion Period with a valuation of the security custody account on April 15th, 2026 at 12:00 (CEST).
The promotional reward is limited to €2,500 cashback in e-money per Participant.
For example, a Participant according to section 3 point (c) (i) who transfers securities in the form of stocks, ETF and ETC to a Bitpanda securities custody account until February 14th, 2026, 23:59 (CET) with a total value worth €2,000 to Bitpanda on April 15th, 2026will be granted a €20 worth of e-money split into three partial payments Promotional Reward provided that (a) this Participant counts to the first 5,000 participants and (b) at the point of time the partial Promotional Reward is due for payment by Bitpanda the value of the security custody account still amounts to at least 70 % of the value that the eligible Participant had at the end of the Promotion Period with a valuation of the security custody account on April 15th, 2026 at 12:00 (CEST).
For example, a Participant according to section 3 point (c) (ii) who bought securities in the form of stocks, ETF and ETC until February 14th, 2026, 23:59 (CET) with a total value worth €2,000 on April 15th, 2026 will be granted a €20 worth of e-money split into three partial payments as Promotional Reward provided that (a) this Participant counts to the first 20,000 participants and (b) at the point of time the partial Promotional Reward is due for payment by Bitpanda the value of the security custody account still amounts to at least 70 % of the value that the eligible Participant had at the end of the Promotion Period with a valuation of the security custody account on April 15th, 2026 at 12:00 (CEST).
No substitution or cash equivalent of the Promotional Reward, or any portion thereof, is permitted. The valuation of securities such as stocks, ETF and ETC is subject to constant change, and there is a substantial risk of loss that will also influence obtaining the Promotional Reward.
The payout of the Promotional Reward is further limited to a number of participants:
The Promotional Reward according to section 3 point (c)(i) of the Terms is limited to the first 5,000 Participants who (i) meet all the requirements described in section 3 and (ii) were not, for whatever reason, disqualified by Bitpanda in accordance with section 5.
The Promotional Reward according to section 3 point 3 (c)(ii) of the Terms is limited to the first 20,000 Participants who (i) meet all the requirements described in section 3 and (ii) were not, for whatever reason, disqualified by Bitpanda in accordance with section 5..
The total Promotional Rewards will be calculated prior to the first payment on 20th April, 2026 and will be split into the three partial payments. In order to be eligible to receive the second and third partial payment of the Promotional Rewards, the value of the security custody account at the point of time the partial Promotional Reward is due for payment by Bitpanda has to amount to at least 70 % of the value that the eligible Participant had at the end of the Promotion Period with a valuation of the security custody account on April 15th, 2026 at 12:00 (CEST).
Bitpanda will grant the Promotional Reward to the respective Participants in the following timelines and tranches:
One third (1/3) of the total Promotional Reward by the 20th April, 2026.
One third (1/3) of the total Promotional Reward by the 30th June, 2026.
One third (1/3) of the total Promotional Reward by the 30th September, 2026.
The transfers of the Promotional Reward may be delayed and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g. losses due to price changes or technical implications).
The Promotional Rewards will be credited directly to the Participants’ respective Bitpanda e-money wallet. Bitpanda assumes no responsibility for undeliverable emails.
5. Exclusion and Eligibility
Bitpanda may exclude a participant from receiving the Promotional Reward if there is (i) collusion between participants aimed at manipulating the Promotion, (ii) a breach of these Terms, (iii) a breach of any other applicable terms and conditions of Bitpanda or its affiliates, or (iv) if any data provided by the Participant is incorrect or incomplete.
Participants who are excluded will not be entitled to receive the Promotional Reward under this Promotion.
Any attempt by a Participant to deliberately undermine the legitimate operation of this Promotion constitutes a violation of applicable laws. In such cases, Bitpanda reserves the right to take appropriate action, including seeking damages, to the fullest extent permitted by law.
Bitpanda is not responsible for the accuracy of the data provided by participants and may withhold the Promotional Reward if the participant’s email address is invalid or cannot be verified.
6. Limitation of Liability
To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with this Promotion.
Bitpanda reserves the right to suspend, cancel, postpone or modify the Promotion if it cannot be executed as planned for any reason. You do not have any legal claim against Bitpanda arising out of or in connection with this Promotion.
7. Privacy and Taxes
All data processing at Bitpanda is carried out on the basis of the contractual obligation and legitimate interest in accordance with Article 6 Paragraph 1 Letters b and f of the General Data Protection Regulation 2016/679 (“GDPR”) for the purpose of establishing the legal relationship with the Participant and for the subsequent implementation and processing of the Promotion.
For more information about personal data, how, why and for how long it is processed and what rights Participants have under the GDPR, we refer to this link: https://www.bitpanda.com/en/legal/bitpanda-group-privacy-notice.
Participants are solely responsible for any/all applicable taxes related to the Promotional Reward and the participation in the Promotion.
8. Contact
For further questions, please contact our customer support team.