Bitpanda Global Communications
Bitpanda’s Global Communications is the bridge between our vision for the future of finance and the global media landscape. If you are a journalist looking to get in touch, we’d love to hear from you.
Please note that we are only responding to media inquiries. If you need support with your account, please get in touch with the Bitpanda Helpdesk.
Who We Are
Bitpanda is a European investment platform that enables individuals to invest in digital and traditional financial assets through a simple digital experience.
From its roots in Vienna in 2014, the company has grown to serve more than 7 million users across Europe who trust the platform to invest in cryptocurrencies, stocks, ETFs, ETCs, and precious metals. Our platform offers one of Europe’s broadest selections of digital assets alongside stocks , ETFs, ETCs and crypto assets.

Beyond The App
In addition to serving retail investors, we provide digital asset infrastructure for financial institutions across Europe. Through Bitpanda Enterprise, banks and fintech companies can integrate regulated trading services directly into their own products, enabling their customers to invest seamlessly within a trusted ecosystem.

WHY WE EXIST
Our Vision
We believe in financial freedom for everyone. Our goal is to remove unnecessary barriers and provide the tools needed to participate in modern financial markets.
Our Mission
We are building Europe’s most secure and user-friendly platform for digital assets. By combining intuitive design with robust technology and strong European standards, we aim to make digital investing easier, more transparent, and available around the clock.
Media releases
Crypto-Assets: Investing in crypto-assets involves risks, including high volatility, the potential loss of capital and cybersecurity. Carefully assess the risks before investing. Crypto-asset services are provided by Bitpanda GmbH, a crypto-asset service provider authorised by the Austrian Financial Market Authority (FMA) in accordance with Regulation (EU) 2023/1114 (MiCAR).
Real Stocks: Execution-only services for ETFs, ETCs, and stocks are provided by BPFS. Not a public offer. Investing involves risk of loss, and past performance is not a reliable indicator of future results. Consider your circumstances and consult an independent adviser prior to investing. Other costs (e.g. spreads, inducements, foreign exchange costs, product costs and taxes) may apply and reduce your returns. See the Cost Information Document before trading. This Promotion does not constitute investment advice or an offer or a solicitation to buy or transfer financial instruments such as stocks, ETF and ETC. Investments in stocks, ETF and ETC carry inherent risks, including total loss of capital and significant market volatility. Please refer to our risk information on financial instruments for further details on potential risks prior to making any investment decisions. Bitpanda Financial Services GmbH does not offer ETFs or ETCs in Switzerland.
M-Token: M-Token is not a crypto-asset and constitutes an unregulated product offered by Bitpanda Metals.
Investing in M-Token involves inherent risks, including counterparty risk associated with the storage of precious metals by third-party custodians and the risk of losing your entire investment. Past performance is not a reliable indicator of future performance.
This marketing communication is issued by Bitpanda and does not constitute financial advice or an invitation to conclude a transaction. Conduct your own research before concluding a transaction.