Stella-Klein-Löw Weg 17
1020 Vienna | Austria

Management

Managing Director: Lukas Enzersdorfer-Konrad
Managing Director: Jonas Larsen
Managing Director: Philipp Bohrn

Contact

Please use our contact form to send us a message.
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Commercial Register

Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 569240 v

Regulatory Authority

Authorised as Crypto Asset Service Provider under MiCAR with FMA (under Commercial Register Number: 569240v)

Applicable Regulation

Markets in Crypto-Assets Regulation (MiCAR)

VAT ID ATU78580117

Dircksenstrasse 4
10179 Berlin | Germany

Management

Managing Director: Véronique Breidert
Managing Director: Lukas Enzersdorfer-Konrad
Managing Director: Sven Hildebrandt

Contact

Please use our contact form to send us a message
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Commercial register

Entry in the commercial register
Court: Berlin Local Court
Commercial register number: HRB 258842 B

Regulatory Authority

Authorised as Crypto Asset Service Provider under MiCAR with BaFin (BaFin-ID: 10159692)
BaFin address: Graurheindorfer Str. 108, 53117 Bonn / Marie-Curie-Str. 24-28, 60439 Frankfurt am Main 

Applicable law

German Banking Act (KWG), Regulation (EU) 2023/1114 of the European Parliament and of the Council of 31 May 2023 on Markets in Crypto-Assets (MiCAR), KMAG (German Crypto Markets Supervision Act)

Dispute resolution body

For the resolution of disputes with Bitpanda Asset Management GmbH, consumers may contact the following arbitration board, in whose dispute resolution proceedings Bitpanda Asset Management GmbH participates:

In the event of disputes arising from the application of provisions of the German Civil Code relating to distance contracts for financial services between consumers and regulated entities, the Deutsche Bundesbank or BaFin may act as official consumer arbitration bodies in accordance with section 14 of the Injunctions Act (Unterlassungsklagegesetz - UKlaG).

The address of the Deutsche Bundesbank's conciliation body is:

Deutsche Bundesbank
Conciliation office
P.O. Box 10 06 02
60006 Frankfurt am Main
E-mail: [email protected];
Website: www.bundesbank.de

Further information on the conciliation body and information on the procedure can be found using the search function on the Deutsche Bundesbank's website (keyword "conciliation body").

The address of the BaFin's conciliation body is:

Conciliation Board at the
Federal Financial Supervisory Authority
- Department ZR 3 -
Graurheindorfer Strasse 108
53117 Bonn
Fon: 0228 / 4108-0
Fax: 0228 / 4108-62299
Website: www.bafin.de

Further information on the conciliation body and information on the procedure can be found using the search function on the BaFin website (keyword "Schlichtungsstelle").

In addition, the European Commission's online dispute resolution platform (ODR platform) can be used at
http://ec.europa.eu/consumers/odr/.

VAT ID: DE342310022
Wirtschafts-ID: DE342310022-00001

Stella-Klein-Löw Weg 17
1020 Vienna | Austria

Management

Managing Director: Fabian Reinisch
Managing Director: Barbara Edelmann
Managing Director: Maria Mercedes Sanchez de Rojas Rodriguez De Zuloaga

Contact

Please use our contact form to send us a message.
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Commercial Register

Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 501412 x

Supervisory Authority

E-Money-Institution licensed in Austria with FMA, holding an E-money and PSD2-license (under Commercial Register Number: 501412x; Institute code: 94646)

Applicable Regulation

Austrian Payment Services Act (Zahlungsdienstegesetz/ZaDiG 2018)

Austrian E-Money Act (E-Geldgesetz 2010)

Chamber Membership

Member of the Austrian Chamber of Commerce (WKO), Section: Financial Service Providers

Competent Arbitration Body

According to § 98 ZaDiG 2018 the competent arbitration body for the settlement of disputes concerning payments services is the joint conciliation body for the Austrian Banking Industry and can be contacted via this website

VAT ID ATU74324536

Stella-Klein-Löw Weg 17
1020 Vienna | Austria

Management

Managing Director: Philipp Bohrn
Managing Director: Christian Steiner
Managing Director: Markus Strauch

Contact

Please use our contact form to send us a message.
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Commercial Register

Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 551181 k

Supervisory Authority

Investment Services Provider licensed in Austria with FMA  (under Commercial Register Number: 551181k)

Applicable Regulation

Securities Supervision Act (WAG 2018)

Chamber Membership

Member of the Austrian Chamber of Commerce (WKO), Section: Financial Service Providers

Investment Compensation Office

Bitpanda Financial Services GmbH is a shareholder of the Investor Compensation of Investment Firms GmbH - Anlegerentschädigung von Wertpapierfirmen GmbH, Lambrechtgasse 1/10, 1040 Wien aew.at

VAT ID ATU76536535

Stella-Klein-Löw Weg 17
1020 Vienna | Austria

Management

Managing Director: David Deisenberger
Managing Director: Fabian Reinisch

Contact

Please use our contact form to send us a message.
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Commercial Register

Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 511923 d

Supervisory Authority

Magistrate District Office (Magistratisches Bezirksamt) for the 2. district of Vienna

Applicable Regulation

 → Gewerbeordnung 1994

Chamber Membership

Member of the Austrian Chamber of Commerce (WKO), Section: Trade

VAT ID ATU74413958

Unit No: UT-12-PO-15, DMCC Business Centre,

Level No 12, Uptown Tower, Dubai, United Arab Emirates

Contact
Please use our contact form to send us a message.
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Commercial Register

Registered in the Dubai Multi Commodities Centre Authority (DMCCA) under the number DMCC199645

Supervisory Authority

Regulated by the Dubai Virtual Assets Regulatory Authority (VARA) for the conduct of Broker-Dealer Services (as such term is defined in Schedule 1 to the Virtual Assets and Related Activities Regulations 2023) under VASP reference number VL/2025/03/001

Applicable law

VARA Virtual Assets and Related Activities Regulations 2023