1. General
The following terms and conditions (“Terms”) govern the rules for participating in the promotion “Matchain Bonus Campaign“ (“Promotion”) of Bitpanda GmbH, with registered office in A-1020 Vienna, Stella-Klein-Löw-Weg 17 (“Bitpanda”) and the resulting legal relationship between Bitpanda and Bitpanda Clients participating in the Promotion (“Participant” as defined in Section 3 or “you”).
Please be advised, participating in the Promotion shall constitute your unconditional acceptance to be bound by any and all of the terms of these TC. Bitpanda terms already agreed to, in particular Bitpanda User Agreement and E-Token Terms in their current versions apply. Any language version is a referential translation of the original English version of these Terms. In the case of any discrepancy, the English version shall prevail.
By participating in the Promotion, you represent and warrant you meet the eligibility requirements below and acknowledge that failure to meet all eligibility requirements will result in your disqualification.
Disclaimer: Investing in crypto-assets comes with risks, including the risk of capital loss and cybersecurity. The value of crypto-assets is particularly volatile. Please refer to the risk information at https://www.bitpanda.com/en-at/legal/risk-disclosure before making any investment decisions. Digital asset services are provided by Bitpanda GmbH (FN569240v) authorised as a crypto-asset service provider. This marketing communication is issued by Bitpanda GmbH and does not constitute financial advice or an invitation to conclude a transaction. Conduct your own research before concluding a transaction.
2. Duration
This Promotion will begin on June 19th, 2025, 00:00 (CEST) and end after the first 2,000 clients are eligible to win. (“Promotion Period”).
3. Eligibility and Entry:
Entry is open to fully verified and registered Bitpanda Clients (“Participant”) who
(a) meet all the requirements described in these Terms,
(b) are not resident in a country or territory where the Promotion is not available*,
(c) are one of the first 2,000 clients who sign up via referral link and buy in total at least €40 worth of Matchain on the Bitpanda Broker within the first seven days after signing up (Note: Bitpanda allows only one Bitpanda Client Account per Bitpanda Client. Double accounts are forbidden.)
(d) accept these Terms.
New Bitpanda users will be required to sign up and register, complete the identity verification process and deposit funds into a new Bitpanda account in order to participate.
The following natural or legal persons are not eligible to enter the Promotion:
(a) persons performing market making services or any similar services as well as institutional investors,
(b) Bitpanda Technology Solutions users,
(c) employees and the immediate family members of such employees of Bitpanda or its affiliated companies, parent companies, subsidiaries, participating promotional partners, advertising agencies, and any company involved in the creation, production, or fulfilment of the Promotion.
*Please note that - due to regulatory requirements - Bitpanda Promotions are not available to users in certain restricted jurisdictions (Bitpanda Clients with residence in the Netherlands, in Belgium, in Italy, in Turkey and in the UK).
Any volume generated by the Participant prior to participating in this Promotion will not be taken into account and will not count towards purchase volume calculations. Any purchase volume generated outside of the Bitpanda Broker will not be taken into account (e.g. transactions made via Bitpanda Fusion). Swapping assets, L-Token and Bitpanda Crypto Indices are excluded from this Promotion.
4. Distribution of the Bonus
All qualified Participants who meet the eligibility criteria outlined in Section 3 will receive a Bonus amounting to EUR 10 (“Bonus”). The Bonus amount is calculated based on the market value of the asset in euros (EUR) at the time it is transferred to Participants.
Bitpanda will strive to transfer the Bonus within 15 days after the eligibility criteria is fulfilled. The transfer may be delayed and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g. losses due to price changes).
The Bonus will be credited directly to the Participants’ Bitpanda Account.
Only Bitpanda Clients who (i) meet all the requirements described in section 3 and (ii) were not, for whatever reason, disqualified by Bitpanda in accordance with section 6 are eligible to receive the Bonus.
No substitution or cash equivalent of the Bonus, or any portion thereof, is permitted. The value of crypto assets is subject to change, and there can be a substantial risk that it could lose value (potentially all value) as a result of buying, selling, or holding the Bonus.
Participants, who are eligible to receive the Bonus in accordance with this section will be notified accordingly via email to the email address they have stated in their Bitpanda Client Account. In the event an eligible Participant cannot be contacted, fails to respond or refuses the Bonus, the Participant will be disqualified without further notice and an alternate Participant may be selected. Bitpanda assumes no responsibility for undeliverable emails. All Participants deemed eligible to receive the Bonus are subject to verification by Bitpanda.
5. Disqualification
Bitpanda reserves the right to disqualify a Participant it suspects or finds (i) to have tampered with the entry process or the operation of the Promotion, (ii) to be acting in collusion with other Participants aimed at manipulating or disrupting the Promotion, (iii) to be acting in violation of these Terms, (iv) or in breach of any other applicable terms and conditions of Bitpanda, its subsidiaries, or (v) to have provided inaccurate information.
Disqualified Participants will not be entitled to receive the Bonus or win any other Prize under this Promotion.
Any attempt by a Participant to deliberately undermine the legitimate operation of this Promotion is a violation of laws, and should such an attempt be made, Bitpanda reserves the right to seek damages from any such Bitpanda Client or individual.
Bitpanda is not responsible for the accuracy of the data you provide and may disqualify a participant if the email address of the Bitpanda Client is not valid.
6. Limitation of Liability
To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with the Promotion.
Bitpanda reserves the right, without any prior notice or compensation to you, to suspend, cancel, postpone or modify the Promotion, at any time, for any reason whatsoever. You do not have any legal claim against Bitpanda arising out of or in connection with this Promotion.
7. Privacy and Taxes
All data processing at Bitpanda in relation to this Campaign is carried out on the basis of the contractual obligation and legitimate interest in accordance with Article 6 Paragraph 1 Letter b and f of the General Data Protection Regulation 2016/679 (“GDPR”) for the purpose of establishing the legal relationship with the participant and for the subsequent implementation and processing of the Campaign.
For more information regarding your personal data, how, why and how long it is processed and which rights you have according to the GDPR, please click here: https://www.bitpanda.com/en/legal/bitpanda-privacy-policy.
Participants are solely responsible for any/all applicable taxes related to the Campaign. Participants should consult a tax advisor to determine tax implications in accepting any Bonus.
8. Contact
For further questions regarding this, please contact support.