1. General
The following terms and conditions (“Terms”) govern the rules for participating in the “Bitpanda golden quest Campaign” (“Competition”) held by Bitpanda GmbH, with registered office in Stella-Klein-Löw Weg 17, A-1020 Vienna (“Bitpanda”), to promote the importance of portfolio diversification within the Bitpanda Club and the resulting legal relationship between Bitpanda and Bitpanda Clients participating in the Competition (“Participant” as defined in section 3 or “you”).
Participating in the Competition constitutes your unconditional acceptance of being bound by these Terms. Bitpanda Terms already agreed to, in particular the Bitpanda User Agreement and E-Token Terms in their current versions, apply. By being a member, you are actively participating in Bitpanda Club competitions, promotions, or raffles.
Any language version is a referential translation of the original English version of these Terms. In the case of any discrepancy, the English version shall prevail.
By participating in the Competition, you represent and warrant that you meet all eligibility requirements below and acknowledge that failure to meet all requirements will result in disqualification.
Disclaimer: Investing in crypto-assets comes with risks, including the risk of capital loss and cybersecurity. The value of crypto-assets is particularly volatile. Please refer to the risk information at https://www.bitpanda.com/en/legal/risk-disclosure before making any investment decisions. Digital asset services are provided by Bitpanda GmbH (FN569240v), authorised as a crypto-asset service provider. This marketing communication is issued by Bitpanda GmbH and does not constitute financial advice or an invitation to conclude a transaction. Conduct your own research before concluding a transaction. Bitpanda Metals (M-Token) is offered by Bitpanda Metals GmbH (having its registered office at A-1020 Vienna, Stella-Klein-Löw Weg 17, registered with the commercial register of the Commercial Court of Vienna under number FN 511923 d) and constitutes an unregulated product. Bitpanda Metals does not qualify as a crypto-asset under the Markets in Crypto-Assets Regulation (MiCAR). Investing in Bitpanda Metals involves inherent risks, including counterparty risk associated with the storage of precious metals by third-party custodians. Past performance is not a reliable indicator of future performance. When investing in Bitpanda Metals, you may lose your entire investment. Ensure that you fully understand these risks before investing in Bitpanda Metals (M-Tokens).
2. Competition Period
This Competition begins on 17 December 2025, at 00:00 (CET) and ends on 31 December 2025, at 23:59 (CET) (“Competition Period”).
3. Eligibility and Entry
Unless otherwise specified, entry is open to fully verified and registered Bitpanda Clients (“Participants”) who:
(a) meet all the entry criteria described in these Terms and accept these Terms,
(b) are registered as Bitpanda Club members registered in Germany,
(c) successfully complete the golden Quiz (3 questions) and opt in to the campaign via the In-app story, and
(d) invest EUR 613 in Gold as well as EUR 387 in Bitcoin
The following natural or legal persons are not eligible to enter the Competition:
(a) persons performing market-making or similar services, as well as institutional investors,
(b) Bitpanda Technology Solutions users,
(c) employees and the immediate family members of such employees of Bitpanda or its affiliated companies, parent companies, subsidiaries, participating promotional partners, advertising agencies, and any company involved in the creation, production, or fulfilment of the Competition.
Any volume generated by the Participant prior to participating in this Competition or outside of the Bitpanda Broker (e.g. transactions on Bitpanda Fusion) will not be taken into account and will not count towards purchase volume calculations. Opening/closing Bitpanda Leverage positions (L-Token), Margin Trading, E-Token and investing in Bitpanda Crypto Indices or Bitpanda Cash Plus are excluded from this Competition and will not be taken into account.
By participating as a Bitpanda Club member, you agree to be bound by these Terms. Your continued membership signifies your acceptance.
4. Prizes, Winner Selection and Notification
After the Competition Period has ended, all Participants who meet the eligibility criteria described in section 3 will automatically qualify for the Competition. Among all qualified Participants, 252 (two hundred fifty-two) Winners will be randomly selected (“Winners”).
Prize:
100× Bitpanda Merch Packs, or
50× €50 Uber Vouchers, or
50× €50 UCI Cinema Vouchers, or
30× €99 Blockpit Vouchers, or
18× GA Bayern Tickets, or
2×2 VIP tickets for an FC Bayern München Bundesliga match in 2026.
The final allocation of Prizes is subject to availability at the time of Winner confirmation. Bitpanda reserves the right to substitute any Prize with an alternative if the preferred options remains unavailable for any reason beyond Bitpanda’s reasonable control. Once a prize category has been fully allocated, remaining Winners will be offered the alternative reward. No cash alternative will be offered unless explicitly stated otherwise.
Only Bitpanda Clients who meet all the requirements described in section 3 and were not, for whatever reason, disqualified by Bitpanda in accordance with section 5 are eligible to be selected as Winners.
Participants who are declared Winners will be notified by the Bitpanda Club Success Team via in-app communication, email and/or phone/SMS, using the contact details provided in their Bitpanda Account. Winners will be notified about the Prize and instructions on either voucher or ticket delivery within 7 business days after the end of the Competition Period.
The Prize will then be distributed directly by Bitpanda via the Customer Success Management Team. In the event a potential Winner cannot be contacted, fails to respond, or refuses the Prize, the potential Winner will be disqualified without further notice, and an alternate Winner may be selected. Bitpanda assumes no responsibility for undeliverable emails. If any tickets have not been received five days before the relevant event, the Winner should contact Bitpanda. All potential winners are subject to verification by Bitpanda.
The awarded Prize (voucher or ticket) are non-transferable, non-redeemable for cash, and cannot be resold. There will be no replacements for tickets that are lost, stolen, destroyed, or damaged.
5. Disqualification
Bitpanda reserves the right to disqualify any Participant it suspects or finds:
(i) to have tampered with the entry process or the operation of the Competition,
(ii) to be acting in collusion with other Participants aimed at manipulating or disrupting the Competition,
(iii) to be acting in violation of these Terms,
(iv) to be in breach of any other applicable Bitpanda terms and conditions, or
(v) to have provided inaccurate information.
Disqualified Participants will not be entitled to become a Winner or win any Prize under this Competition.
Any attempt by a Participant to deliberately undermine the legitimate operation of this Trading Competition is a violation of laws, and should such an attempt be made, Bitpanda reserves the right to seek damages from any such Bitpanda Client or individual.
Bitpanda is not responsible for the accuracy of contact information provided and may disqualify Participants if such information is invalid.
6. Limitation of Liability
To the extent permitted by law, Bitpanda shall not be liable for any direct or indirect loss arising out of or in connection with the Competition.
For prizes provided by third-party partners or service providers (e.g., FC Bayern München AG, voucher providers such or cinema operators), such partners may impose their own additional terms and conditions for the receipt, redemption, or use of the Prize. Bitpanda assumes no responsibility or liability for any such third-party terms, the quality or availability of the Prize, or for any services provided by these partners.
Bitpanda reserves the right, without prior notice or compensation, to suspend, cancel, postpone, or modify the Competition at any time, for any reason whatsoever. You do not have any legal claim against Bitpanda arising out of or in connection with this Competition.
7. Privacy and Taxes
All data processing at Bitpanda in relation to this Competition is carried out on the basis of contractual obligation and legitimate interest in accordance with Article 6 Paragraph 1 Letters b and f of the General Data Protection Regulation (GDPR) 2016/679 for the purpose of establishing the legal relationship with the Participant and for the subsequent implementation and processing of the Competition.
For more information regarding your personal data, how, why, and how long it is processed and which rights you have according to the GDPR, please click here: https://www.bitpanda.com/en/legal/bitpanda-group-privacy-notice
Participants are solely responsible for any and all applicable taxes related to the Prize. Potential Winners should consult a tax advisor to determine the tax implications of accepting any Prize.
8. Contact
For further questions regarding this Competition, please contact Bitpanda Support.