1. General
The following terms and conditions (“Terms”) govern the rules for participating in the promotion “AC Milan MERCH GIVEAWAY - September 2025“ (“Promotion”) of Bitpanda GmbH, with its corporate seat in Stella-Klein-Löw-Weg 17 A-1020 Vienna, (“Bitpanda”) and the resulting legal relationship between Bitpanda and the Participant (as defined in Section 3 or “you”).
Please be advised, participating in the Promotion shall constitute your unconditional acceptance to be bound by any and all of the terms of these Terms. Bitpanda terms already agreed to, in particular Bitpanda User Agreement and E-Token Terms in their current versions apply.
Any language version is a referential translation of the original English version of these Terms. In the case of any discrepancy, the English version shall prevail.
By opting in to participate in the Campaign, you represent and warrant you meet the eligibility requirements below and acknowledge that failure to meet all eligibility requirements will result in your disqualification.
Disclaimer: Investing in crypto-assets comes with risks, including the risk of capital loss and cybersecurity. The value of crypto-assets is particularly volatile. Please refer to the risk information at https://www.bitpanda.com/en/legal/risk-disclosure before making any investment decisions. Digital asset services are provided by entities of the Bitpanda Group authorised as a crypto-asset service providers in Austria and Germany under Regulation (EU) 2023/1114 (MiCAR). This marketing communication is issued by Bitpanda GmbH and does not constitute financial advice or an invitation to conclude a transaction. Conduct your own research before concluding a transaction.
2. Duration
This Promotion will begin on Wednesday, September 3rd, 2025, 00:00 (CEST) and end on Sunday, September 14, 2025, 23:59 (CEST) (“Promotion Period”). Bitpanda reserves the right to change or end the Promotion at any time.
3. Eligibility and Entry:
Entry is open to fully verified and registered Bitpanda Clients (“Participant”) who
(a) meet all the requirements described in these Terms,
(b) are not residents of a country or territory where the Promotion is not available*
(c) buy at least EUR 25 in crypto on the Bitpanda Broker during the Promotion Period,
Additionally, each following qualifying transaction of at least EUR 25 in crypto will count as one extra entry into the Promotion. For the sake of clarity, each transaction is considered separately, i.e. a single (1) transaction of EUR 200 will count as one entry, whereas four (4) separate transactions of EUR 25 each will count as four entries (each a “Qualifying Entry”).
(d) opt-in to the Campaign by either clicking on the email or story inside the app
(e) accept these Terms.
New Bitpanda users will be required to sign up and register, complete the identity verification process and deposit funds into a new Bitpanda account in order to participate.
The following natural or legal persons are not eligible to enter the Promotion:
(a) persons performing market making services or any similar services as well as institutional investors,
(b) Bitpanda Technology Solutions users,
(c) employees and the immediate family members of such employees of Bitpanda or its affiliated companies, parent companies, subsidiaries, participating promotional partners, advertising agencies, and any company involved in the creation, production, or fulfillment of the Promotion.
*Please note that - due to regulatory requirements - Bitpanda Promotions are not available to users in certain restricted jurisdictions (Bitpanda Clients with residence in the Netherlands, in Belgium, in Turkey and in the UK). Furthermore Bitpanda Clients with residence in Germany, Austria, Switzerland and France are not eligible to participate in this Promotion.
Any volume generated by the Participant prior to participating in this Promotion or outside of the Bitpanda Broker (e.g. transactions on Bitpanda Fusion) will not be taken into account and will not count towards purchase volume calculations. Opening/closing Bitpanda Leverage positions (L-Token), including Margin Trading positions and investing in Bitpanda Crypto Indices or Bitpanda Cash Plus are excluded from this Promotion and will not be taken into account. For the avoidance of doubt, M-Tokens do not constitute crypto-assets and therefore will also not be taken into account.
4. Prizes, Winner Selection and Notification
After the Promotion Period has ended, certain Participants will be selected according to the criteria set out below (“Winners”) and will be awarded a prize (“Prize”).
Raffle:
A Participant who meets the eligibility and entry criteria (as described above) is eligible to be entered into the Raffle (“Raffle Entry”) and to win official AC Milan merchandise.
The available prizes are:
3 Signed Official AC Milan Jerseys from season 2024/2025
1 Unsigned Official AC Milan Jerseys from season 2024/2025
10 Signed Official AC Milan Balls
At the end of the Promotion Period, all Qualifying Entries will be drawn at random until 14 unique Winners are selected.
Fourteen (14) Winners for the Raffle will be awarded, each of them with one (1) item of official AC Milan merchandise.
No substitution or cash equivalent of the Prize, or any portion thereof, is permitted by the Participant. However, Bitpanda reserves the right to substitute the Prize, or any part thereof, with an item of equal or greater value if there are objective reasons to do so.
Only Bitpanda Clients who (i) meet all the requirements described in section 3 and (ii) were not, for whatever reason, disqualified by Bitpanda in accordance with section 5 are eligible.
Bitpanda will strive to transfer the Prizes to the respective Participants by October 31, 2025. The transfer may be delayed and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g. losses due to price changes).
The awarded prizes cannot be redeemed for cash or resold. No replacement of items (e.g. in case of wrong size etc.).
Participants, who are declared Winners in accordance with this section will be notified accordingly via email to the email address they have stated in their Bitpanda Client Account. In the event a potential Winner cannot be contacted, fails to respond within the following 72h or refuses the Prize, the potential Winner will be disqualified without further notice and an alternate Winner may be selected. Bitpanda assumes no responsibility for undeliverable emails. All potential Winners are subject to verification by Bitpanda.
5. Disqualification
Bitpanda reserves the right to disqualify a Participant it suspects or finds (i) to have tampered with the entry process or the operation of the Promotion, (ii) to be acting in collusion with other Participants aimed at manipulating or disrupting the Promotion, (iii) to be acting in violation of these Terms, (iv) or in breach of any other applicable terms and conditions of Bitpanda, its subsidiaries, or (v) to have provided inaccurate information.
Disqualified Participants will not be entitled to become a Winner or win any other Prize under this Promotion.
Any attempt by a Participant to deliberately undermine the legitimate operation of this Promotion is a violation of laws, and should such an attempt be made, Bitpanda reserves the right to seek damages from any such Bitpanda Client or individual.
Bitpanda is not responsible for the accuracy of the data you provide and may disqualify a participant if the email address of the Bitpanda Client is not valid.
6. Limitation of Liability
To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with the Promotion.
Bitpanda reserves the right, without any prior notice or compensation to you, to suspend, cancel, postpone or modify the Promotion, at any time, for any reason whatsoever. You do not have any legal claim against Bitpanda arising out of or in connection with this Promotion.
7. Privacy and Taxes
All data processing at Bitpanda is carried out on the basis of the contractual obligation in accordance with Article 6 Paragraph 1 Letter b of the General Data Protection Regulation 2016/679 (“GDPR”) for the purpose of establishing the legal relationship with the participant and for the subsequent implementation and processing of the Promotion.
For more information about personal data, how, why and for how long it is processed and what rights participants have under the GDPR, we refer to this link: https://www.bitpanda.com/en/legal/bitpanda-group-privacy-notice.
Participants are solely responsible for any/all applicable taxes related to the Prize. Potential Winner should consult a tax advisor to determine tax implications in accepting any Prize.
8. Contact
For further questions regarding this, please contact support.