Log in

Terms & Conditions

“Bitpanda Campaign”

1. General

The present conditions (“Terms”) contain the provisions for participation in the “Bitpanda Campaign” (“Promotion”) of Bitpanda GmbH, with registered office in A-1020 Vienna, Stella-Klein-Löw-Weg 17 (“Bitpanda”) and the resulting legal relationship between Bitpanda and the Participant (as defined in Section 3 or “you”).

Please be advised, participating in the Promotion shall constitute your unconditional acceptance to be bound by any and all of the terms of these TC. Bitpanda User Agreement and E-Token Terms in their current versions apply. Any language version is a referential translation of the original English version of these Terms. In the case of any discrepancy, the English version shall prevail. Bitpanda Group TC and Bitpanda GmbH & BAM Terms and Conditions in their current versions apply.

Disclaimer: Investing in crypto-assets comes with risks, including the risk of capital loss and cybersecurity. The value of crypto-assets is particularly volatile. Please refer to the risk information at https://www.bitpanda.com/en-at/legal/risk-disclosure before making any investment decisions. Digital asset services are provided by Bitpanda GmbH (FN569240v) authorised as a crypto-asset service provider. This marketing communication is issued by Bitpanda GmbH and does not constitute financial advice or an invitation to conclude a transaction. Conduct your own research before concluding a transaction.

2. Duration

This Promotion will begin on June 5th, 2025, 00:00 (CEST) and end on June 9th, 2025, 23:59 (CEST) (“Promotion Period”).

3. Eligibility and Entry

Entry is open to fully verified and registered Bitpanda Clients (“Participant”) who:(a) have their country of residence in France, Italy, Germany, Switzerland and Austria, Croatia, Hungary, Czechia, Poland, Romania, Bulgaria, Slovenia 

(b) meet all the requirements described in these Terms,(c) move crypto assets of any amount to Bitpanda during the Promotion Period,(d) do not initiate a crypto transfer to an external wallet or to another platform in a period of 30 days after moving them (sale and withdrawal of legal tender are excluded),(e) are not engaging in transfers originating from self-hosted cold wallets,(f) accept these Terms.

Natural or legal persons performing market making services or any similar services are not eligible to enter the Promotion.

Bitpanda Technology Solution users are not eligible to participate in the Promotion.

For the avoidance of doubt, it is hereby expressly emphasised that natural or legal persons who provide market making services or similar services as well as all institutional customers (B2B traders) and market makers are excluded from this Promotion. Any volume generated by the Participant prior to participating in this Promotion will not be taken into account.

4. Prizes

In total, the following Prizes will be given out at the end of the Promotion Period: 3% of your initial direct deposit up to €1,000 cashback in BTC. For example, a Participant who moves crypto assets worth €1,000 to Bitpanda Broker will win €30 worth of Bitcoin (“Prize”). No substitution or cash equivalent of the Prize, or any portion thereof, is permitted. The value of crypto assets is subject to change, and there can be a substantial risk that it could lose value (potentially all value) as a result of buying, selling, or holding the Prize.

Only the first 1000 Bitpanda Clients who (i) meet all the requirements described in section 3 and (ii) were not, for whatever reason, disqualified by Bitpanda in accordance with section 5 are eligible.

Bitpanda will strive to transfer the Prizes to the respective Participants by the 30th June, 2025. The transfer may be delayed and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g. losses due to price changes).

The Prizes will be credited directly to the Participants’ respective Bitpanda Broker wallet. Bitpanda assumes no responsibility for undeliverable emails. All potential participants are subject to verification by Bitpanda.

5. Disqualification

Bitpanda may disqualify a Participant if there is (i) collusion between Participants aimed at manipulating the Promotion, (ii) a breach of these Terms, (iii) a breach of any other applicable terms and conditions of Bitpanda, its subsidiaries, or (iv) if any data provided by you is incorrect.

Disqualified Participants will not be entitled to become a Winner or win any other Prize under this Promotion.

Any attempt by a Participant to deliberately undermine the legitimate operation of this Promotion is a violation of laws, and should such an attempt be made, Bitpanda reserves the right to seek damages from any such Bitpanda Client or individual.

Bitpanda is not responsible for the accuracy of the data you provide and may disqualify a participant if the email address of the Bitpanda Client is not valid.

6. Limitation of Liability

To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with the Promotion.

Bitpanda reserves the right to suspend, cancel, postpone or modify the Promotion if it cannot be executed as planned for any reason. You do not have any legal claim against Bitpanda arising out of or in connection with this Promotion.

7. Privacy and Taxes

All data processing at Bitpanda is carried out on the basis of the contractual obligation and legitimate interest in accordance with Article 6 Paragraph 1 Letter b and f of the General Data Protection Regulation 2016/679 (“GDPR”) for the purpose of establishing the legal relationship with the participant and for the subsequent implementation and processing of the Promotion.

For more information about personal data, how, why and for how long it is processed and what rights participants have under the GDPR, we refer to this link: https://www.bitpanda.com/en/legal/bitpanda-group-privacy-notice.

Participants are solely responsible for any/all applicable taxes related to the Prize.

8. Contact

For further questions, please contact our customer support team.

Bitpanda Technology Solutions
Get the app