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Terms and explanatory notes

"Bitpanda Pro Birthday Trading Competition”


1. General

The following Terms (“Terms”) govern the rules for participating in the Bitpanda Pro Trading Competition (“Competition”) of the Bitpanda GmbH, with its corporate seat in Campus 2, Jakov-Lind-Straße 2, A-1020 Vienna (“Bitpanda”) and the legal relationship between Bitpanda and the Participant (as defined in Section 3 or “you”) arising thereof.

By participating in the Competition you confirm and accept these Terms and the applicable terms and conditions of Bitpanda which are an integral part of these Terms.


2. Promotion period, prizes and trading fees

This Competition begins on the 9th of August, 2021, at 12:00 pm CET and ends on the 23rd of August, 2021, at 12:00 pm CET (“Competition Period”).

The top 20 Participants who generated the highest aggregated trading volume on Bitpanda Pro of within the Competition Period (each of them referred to as “Winner” and together the “Winners”) will be forwarded the prizes as set forth in the table (“Prize”). Calculating the trading volume all trading pairs offered on Bitpanda Pro shall be considered, except the following trading pairs: BTC/TRY, ETH/TRY, LINK/TRY, USDT/TRY.

During the Competition Period, the Bitpanda Pro standard fee structure (which can be found here) will apply, regardless of the fee structure that was applied or agreed upon before the start of the Competition. Therefore, by signing up to the Competition, any orders executed on Bitpanda Pro during the Competition Period will be charged pursuant to the Bitpanda Pro standard fee structure. This is to ensure fair and equitable conditions for all Participants regardless of their usual (and individual) applicable fee structure. After the Competition Period, your usual (and individual) Bitpanda Pro fee structure will apply again. You acknowledge and accept that you do not have any legal claim against Bitpanda arising out of or in connection with the application of this fee structure.

You acknowledge and accept that only Participants who (i) meet all the requirements described in Section 3 and (ii) were not, for whatever reason, disqualified by Bitpanda in accordance with Section 5 are eligible to be selected as Winners.



Rank Prize
1 BEST worth EUR 10,000.00
2 BEST worth EUR 4,000.00
3 BEST worth EUR 2,000.00
4 to 10 BEST worth EUR 200.00 (each)
11 to 20 BEST worth EUR 100.00 (each)

The Bitpanda Ecosystem Tokens (BEST) will be distributed to the Winners as defined in the table above. The EUR-value of BEST is determined by the market value according to the BEST/EUR trading pair on Bitpanda Pro after the Competition Period and at the time of transfer to the Winners. Bitpanda will strive to transfer the payment of the prizes in BEST in due time after the end of the Competition Period. You acknowledge and agree that such transfer may be delayed and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g. losses due to BEST changes). The Prize will be credited directly to the Winners respective Bitpanda BEST Wallet.

3. Requirements for Participation 

Only fully verified and registered Bitpanda Users ("Bitpanda Clients") that accept these Terms are allowed to sign up and participate in the Competition, as long as said a client is not any form natural or legal person performing market making services or similar services (“Participant”). For the avoidance of doubt, all institutional clients (B2B traders), including market makers, are excluded from this Competition. Any volume the Participant may have generated on Bitpanda Pro prior to signing up to this Competition will not be taken into account and will not be included in the calculation on the trading volume. Any trading volume generated outside of Bitpanda Pro will not be taken into account. For the avoidance of doubt it is hereby stated and clarified that neither any trading volume generated on Bitpanda Broker nor any trading volume generated on Bitpanda Pro on the excluded trading pairs (i.e. (BTC/TRY, ETH/TRY, LINK/TRY, USDT/TRY) are taken into consideration for this Competition.

You are aware and accept that Bitpanda may amend and/or call off the Competition as described herein at any time at its sole discretion and you do not have any legal claim against Bitpanda arising out of or in connection with this Competition.

4. Determination and notification of the Winners

All the Participants will be able to see their current rank during the Competition Period in their dashboard. There will also be a list with the current ranks published on the leaderboard on Bitpanda Pro, which will be available to the Participants as well as non-participants. All Participants select randomly-generated alias names (“Nickname”) on Bitpanda Pro to ensure anonymity.

Bitpanda will strive to ensure that the ranks on the leaderboard and in your dashboard are current at all times. However, due to technical or other issues, discrepancies between the ranks and the actual traded volume might occur. Furthermore, such issues might lead to a mismatch between your rank on the leaderboard and your rank in your dashboard.

You hereby acknowledge and accept that your rank on the leaderboard and your rank in the dashboard are not binding determinants regarding the actual traded volume and therefore do not determine the Winners of the Competition. Furthermore, you hereby acknowledge and accept that Bitpanda will not be liable for any direct or indirect losses resulting out of any rank (on the leaderboard or in the dashboard) not representing the corresponding trading volume properly and that no right or claim against Bitpanda can arise thereof.

Participants who are declared Winners in accordance with section 2 will be notified accordingly via email to the email address they have registered with their Bitpanda account. On the scoreboard, Winners will be solely announced using their Nicknames.

5. Disqualification

You hereby acknowledge and accept that Bitpanda may disqualify a Participant from the Competition at any time for whatever reason at its sole discretion, including but not limited to cases where Bitpanda suspects collusion between the Participants aimed at manipulating the volume and prices on Bitpanda Pro or any other manipulation by the Participants which is deemed unfair by Bitpanda.

You hereby acknowledge and accept that any breach of these Terms or any other terms and conditions of Bitpanda and/or its subsidiaries may result in disqualification.

You hereby acknowledge and accept you may not share your assigned Nickname with any other Participants during the Competition Period and that failure to abide by this obligation may result in disqualification.

Bitpanda is not responsible for the correctness of the data provided by you and may disqualify a Participant if the registered Bitpanda user email address is not valid.

If disqualified, you hereby acknowledge and accept that you will not have any claim against Bitpanda including but not limited to any direct or indirect losses you might have accumulated in connection with the participation in the Competition.

6. Data protection

Bitpanda collects your personal data on the basis of your consent in accordance with section 6 (1) lit. a General Data Protection Regulation 2016/679 (“GDPR”) and insofar as this is necessary for the establishment of the legal relationship with the Participant and for the subsequent implementation and handling of the Competition.

For more information regarding your personal data, how, why and how long it is processed and which rights you have pursuant to GDPR, please click here: https://www.bitpanda.com/en/legal#privacy

7. Contact 

For further questions regarding this, please contact support.

Please note: In the event that there is a discrepancy between the different language version(s) of these Terms, the English version shall prevail.