1. General 

The following terms and conditions (“Terms”) govern the rules for participating in the “Black Friday Cashback Weekend“ bonus promotion  (“Promotion”) of Bitpanda GmbH, with registered office in A-1020 Vienna, Stella-Klein-Löw-Weg 17 (“Bitpanda”) and the resulting legal relationship between Bitpanda and Bitpanda Clients participating in the Promotion (“Participant” as defined in Section 3 or “you”).

Please be advised, participating in the Promotion shall constitute your unconditional acceptance to be bound by any and all of the terms of these Terms. Bitpanda terms already agreed to, in particular Bitpanda User Agreement and E-Token Terms in their current versions apply.

Any language version is a referential translation of the original English version of these Terms. In the case of any discrepancy, the English version shall prevail. 

By participating in the Promotion, you represent and warrant you meet the eligibility requirements below and acknowledge that failure to meet all eligibility requirements will result in your disqualification. 

Disclaimer: Investing in crypto-assets comes with risks, including the risk of capital loss and cybersecurity. The value of crypto-assets is particularly volatile. Please refer to the risk information at https://www.bitpanda.com/en/legal/risk-disclosure before making any investment decisions. Digital asset services are provided by entities of the Bitpanda Group  authorised as a crypto-asset service providers in Austria and Germany under Regulation (EU) 2023/1114  (MiCAR). This marketing communication is issued by Bitpanda GmbH and does not constitute financial advice or an invitation to conclude a transaction. Conduct your own research before concluding a transaction. 

2. Duration 

This Promotion starts on Friday, November 28th, 2025, at 10:00 (CET) (“Start Date”) and ends on Sunday, November 30th, 2025, at 23:59 (CET) (“Promotion Period”). Bitpanda reserves the right to change or end the Promotion at any time. 

3. Eligibility and Entry: 

Entry is open to fully verified and registered Bitpanda Clients (the “Participants”, and each a “Participant”) who

(a) meet all the requirements described in these Terms, 

(b) are residents of Italy,

(c) invest at least €200 in any crypto assets during the Promotion Period,

(d) accept these Terms.

New Bitpanda users will be required to sign up and register, complete the identity verification process and deposit funds into a new Bitpanda account in order to participate. 

The following natural or legal persons are not eligible to enter the Promotion: 

(a) persons performing market making services or any similar services as well as institutional investors,

(b) Bitpanda Technology Solutions users,

(c) employees and the immediate family members of such employees of Bitpanda or its affiliated companies, parent companies, subsidiaries, participating promotional partners, advertising agencies, and any company involved in the creation, production, or fulfillment of the Promotion.

*Any volume generated by the Participant prior to participating in this Promotion or  outside of the Bitpanda Broker (e.g. transactions on Bitpanda Fusion) will not be taken into account and will not count towards purchase volume calculations. Opening/closing Bitpanda Leverage positions (L-Token), including Margin Trading positions and investing in Bitpanda Crypto Indices or Bitpanda Cash Plus are excluded from this Promotion and will not be taken into account. For the avoidance of doubt, M-Tokens do not constitute crypto-assets and therefore will also not be taken into account.

4. Bonus and Notification 

All Participants who meet all the eligibility criteria outlined in Section 3 will receive a one-time bonus (“Bonus”) of 10% of the total value of crypto-assets purchased during the Promotion Period, capped at a maximum of EUR 25 worth of Ethereum (ETH) per Participant.

For example: If a Participant buys €200 of crypto assets, they will receive EUR 20 worth of ETH as a Bonus; if they buy €600 of crypto assets, they will receive EUR 25 worth of ETH as Bonus as the maximum per Participant.

The amount received per Bonus is determined based on the market value of Ethereum (ETH) against EUR on Bitpanda at the time of transfer to the Participants.

No substitution or cash equivalent of the Bonus, or any portion thereof, is permitted. However, Bitpanda reserves the right to substitute the Bonus, or any part thereof, with an item of equal or greater value if there are objective reasons to do so.

The value of crypto assets is subject to change, and there can be a substantial risk that it could lose value (potentially all value) as a result of buying, selling, or holding the Bonus. 

Only Bitpanda Clients who (i) meet all the requirements described in section 3, and (ii) were not, for any reason, disqualified by Bitpanda in accordance with section 5, are eligible to receive the Bonus

Bitpanda will strive to credit the Bonus to the Participant’s respective wallet within 30 days following the end of the Promotion Period. The transfer may be delayed, and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g., losses due to price changes).

Participants, who are eligible in accordance with this section will be notified accordingly via email to the email address they have stated in their Bitpanda Client Account. Bitpanda assumes no responsibility for undeliverable emails. All eligible Participants are subject to verification by Bitpanda.

5. Disqualification

Bitpanda reserves the right to disqualify a Participant it suspects or finds (i) to have tampered with the entry process or the operation of the Promotion, (ii) to be acting in collusion with other Participants aimed at manipulating or disrupting the Promotion, (iii) to be acting in violation of these Terms, (iv) or in breach of any other applicable terms and conditions of Bitpanda, its subsidiaries, or (v) to have provided inaccurate information.

Disqualified Participants will not be entitled to receive any other Bonus under this Promotion.

Any attempt by a Participant to deliberately undermine the legitimate operation of this Promotion is a violation of laws, and should such an attempt be made, Bitpanda reserves the right to seek damages from any such Bitpanda Client or individual. 

Bitpanda is not responsible for the accuracy of the data you provide and may disqualify a participant if the email address of the Bitpanda Client is not valid.

6. Limitation of Liability

To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with the Promotion. 

Bitpanda reserves the right, without any prior notice or compensation to you, to suspend, cancel, postpone or modify the Promotion, at any time, for any reason whatsoever. You do not have any legal claim against Bitpanda arising out of or in connection with this Promotion.

7. Privacy and Taxes

All data processing at Bitpanda in relation to this Promotion is carried out on the basis of the contractual obligation and legitimate interest in accordance with Article 6 Paragraph 1 Letter b and f of the General Data Protection Regulation 2016/679 (“GDPR”) for the purpose of establishing the legal relationship with the participant and for the subsequent implementation and processing of the Promotion.

For more information about personal data, how, why and for how long it is processed and what rights participants have under the GDPR, we refer to this link: https://www.bitpanda.com/en/legal/bitpanda-group-privacy-notice.

Participants are solely responsible for any/all applicable taxes related to the Prize. Eligible Participants should consult a tax advisor to determine tax implications in accepting any Prize. 

8. Contact

For further questions regarding this, please contact support.