Stella-Klein-Löw Weg 17
1020 Vienna | Austria
Management
Managing Director: Lukas Enzersdorfer-Konrad
Managing Director: Barbara Edelmann
Managing Director: Philipp Bohrn
Contact
Please use our contact form to send us a message.
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Commercial Register
Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 569240 v
Regulatory Authority
Authorised as Crypto Asset Service Provider under MiCAR with FMA (under Commercial Register Number: 569240v)
Applicable Regulation
Markets in Crypto-Assets Regulation (MiCAR)
VAT ID ATU78580117
Legal Notice
Information according to § 5 E-Commerce-Law
Dircksenstrasse 4
10179 Berlin | Germany
Management
Managing Director: Véronique Breidert
Managing Director: Lukas Enzersdorfer-Konrad
Contact
Please use our contact form to send us a message
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Commercial register
Entry in the commercial register
Court: Berlin Local Court
Commercial register number: HRB 258842 B
Regulatory Authority
Authorised as Crypto Asset Service Provider under MiCAR with BaFin (BaFin-ID: 10159692)
BaFin address: Graurheindorfer Str. 108, 53117 Bonn / Marie-Curie-Str. 24-28, 60439 Frankfurt am Main
Applicable law
German Banking Act (KWG), Regulation (EU) 2023/1114 of the European Parliament and of the Council of 31 May 2023 on Markets in Crypto-Assets (MiCAR), KMAG (German Crypto Markets Supervision Act)
Dispute resolution body
For the resolution of disputes with Bitpanda Asset Management GmbH, consumers may contact the following arbitration board, in whose dispute resolution proceedings Bitpanda Asset Management GmbH participates:
In the event of disputes arising from the application of provisions of the German Civil Code relating to distance contracts for financial services between consumers and regulated entities, the Deutsche Bundesbank or BaFin may act as official consumer arbitration bodies in accordance with section 14 of the Injunctions Act (Unterlassungsklagegesetz - UKlaG).
The address of the Deutsche Bundesbank's conciliation body is:
Deutsche Bundesbank
Conciliation office
P.O. Box 10 06 02
60006 Frankfurt am Main
E-mail: [email protected];
Website: www.bundesbank.de
Further information on the conciliation body and information on the procedure can be found using the search function on the Deutsche Bundesbank's website (keyword "conciliation body").
The address of the BaFin's conciliation body is:
Conciliation Board at the
Federal Financial Supervisory Authority
- Department ZR 3 -
Graurheindorfer Strasse 108
53117 Bonn
Fon: 0228 / 4108-0
Fax: 0228 / 4108-62299
Website: www.bafin.de
Further information on the conciliation body and information on the procedure can be found using the search function on the BaFin website (keyword "Schlichtungsstelle").
In addition, the European Commission's online dispute resolution platform (ODR platform) can be used at
http://ec.europa.eu/consumers/odr/.
VAT ID: DE342310022
Wirtschafts-ID: DE342310022-00001Stella-Klein-Löw Weg 17
1020 Vienna | AustriaManagement
Managing Director: Fabian Reinisch
Managing Director: Barbara Edelmann
Managing Director: Maria Mercedes Sanchez de Rojas Rodriguez De ZuloagaContact
Please use our contact form to send us a message.
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Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 501412 xSupervisory Authority
E-Money-Institution licensed in Austria with FMA, holding an E-money and PSD2-license (under Commercial Register Number: 501412x; Institute code: 94646)
Applicable Regulation
Austrian Payment Services Act (Zahlungsdienstegesetz/ZaDiG 2018)
Austrian E-Money Act (E-Geldgesetz 2010)
Chamber Membership
Member of the Austrian Chamber of Commerce (WKO), Section: Financial Service Providers
Competent Arbitration Body
According to § 98 ZaDiG 2018 the competent arbitration body for the settlement of disputes concerning payments services is the joint conciliation body for the Austrian Banking Industry and can be contacted via this website
VAT ID ATU74324536
Stella-Klein-Löw Weg 17
1020 Vienna | AustriaManagement
Managing Director: Philipp Bohrn
Managing Director: Christian Steiner
Managing Director: Markus StrauchContact
Please use our contact form to send us a message.
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Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 551181 kSupervisory Authority
Investment Services Provider licensed in Austria with FMA (under Commercial Register Number: 551181k)
Applicable Regulation
Securities Supervision Act (WAG 2018)
Chamber Membership
Member of the Austrian Chamber of Commerce (WKO), Section: Financial Service Providers
Investment Compensation Office
Bitpanda Financial Services GmbH is a shareholder of the Investor Compensation of Investment Firms GmbH - Anlegerentschädigung von Wertpapierfirmen GmbH, Lambrechtgasse 1/10, 1040 Wien aew.at
VAT ID ATU76536535
Stella-Klein-Löw Weg 17
1020 Vienna | AustriaManagement
Managing Director: David Deisenberger
Managing Director: Fabian ReinischContact
Please use our contact form to send us a message.
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Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 511923 dSupervisory Authority
Magistrate District Office (Magistratisches Bezirksamt) for the 2. district of Vienna
Applicable Regulation
Chamber Membership
Member of the Austrian Chamber of Commerce (WKO), Section: Trade
VAT ID ATU74413958
Unit No: UT-12-PO-15, DMCC Business Centre,
Level No 12, Uptown Tower, Dubai, United Arab Emirates
Contact
Please use our contact form to send us a message.
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Registered in the Dubai Multi Commodities Centre Authority (DMCCA) under the number DMCC199645
Supervisory Authority
Regulated by the Dubai Virtual Assets Regulatory Authority (VARA) for the conduct of Broker-Dealer Services (as such term is defined in Schedule 1 to the Virtual Assets and Related Activities Regulations 2023) under VASP reference number VL/2025/03/001
Applicable law