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Terms and Conditions

“First Time Trader”

1. General 

The following terms and conditions (“Terms”) govern the rules for participating in the First Time Trading Bonus (“First Time Trading Bonus” or “Promotion”) of Bitpanda GmbH, with its corporate seat in Stella-Klein-Löw-Weg 17 A-1020 Vienna, (“Bitpanda”) and the resulting legal relationship between Bitpanda and the Participant (as defined in Section 3 or “you”).

Please be advised, participating in the First Time Trading Bonus shall constitute your unconditional acceptance to be bound by any and all of the terms of these TC. Bitpanda Group TC and Bitpanda GmbH & BAM Terms and Conditions in their current versions apply.

By participating in the First Time Trading Bonus Initiative, you represent and warrant you meet the eligibility requirements below and acknowledge that failure to meet all eligibility requirements will result in your disqualification. 

Disclaimer: Investing in crypto carries risks. You could sustain a loss of some or all of your investment. Crypto-assets are complex instruments and subject to extreme volatility. Conduct your own research before concluding a transaction. This First Time Trading Bonus does not constitute financial advice or an invitation to conclude a transaction.

2. Duration 

This Promotion will begin on the 2nd of September, 2024, at 10:00 am (CEST) and runs until further notice. Bitpanda reserves the right to change or end the Promotion at any time (“Promotion Period”) You will receive the First Time Trading Bonus communication during this Promotion Period.

3. Eligibility and Entry: 

Entry is open to new Bitpanda Clients (“Participant”) who

(a) meet all the requirements described in these Terms,

(b) have successfully registered and completed the verification process,

(c) have received the First Time Trading Bonus communication (email, push or in-app notification) 

(d) buy crypto assets worth at least €1 (any crypto asset available on the Bitpanda Broker) within 24hrs after receiving the First Time Trading Bonus communication, and

(e) accept these Terms.

The following natural or legal persons are not eligible to enter the Promotion: 

(a) persons performing market making services or any similar services as well as institutional investors,

(b) Bitpanda Technology Solutions users,

(c) employees and the immediate family members of such employees of Bitpanda or its affiliated companies, parent companies, subsidiaries, participating promotional partners, advertising agencies, and any company involved in the creation, production, or fulfilment of the Promotion.

Any volume generated by the Participant prior to participating in this First Time Trading Bonus will not be taken into account and will not count towards purchase volume calculations. Any purchase volume generated outside of the Bitpanda Broker will not be taken into account. Swapping assets, L-Token and Bitpanda Crypto Indices are excluded from this Promotion.

4. Distribution of the Bonus 

Every participant who makes 1 trade (buy) of crypto assets worth at least €1 with Bitpanda will receive €10 in Bitcoin as a bonus (“Bonus”).

The Bonus will be credited directly to the Participants’ respective wallets. 

Only Participants who (i) meet all the requirements described in section 3 and (ii) were not, for whatever reason, disqualified by Bitpanda in accordance with section 6 are eligible to receive the Bonus.

5. Notifying Participants 

Participants will be notified via the email address of their account about the payout of the Bonus. Bitpanda will strive to transfer the Bonus to the Participants within 30 days after the end of the First Time Trading Bonus Period. The transfer may be delayed and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g. losses due to price changes).

6. Disqualification

Bitpanda may disqualify a Participant if there is (i) collusion between Participants aimed at manipulating the First Time Trading Bonus, (ii) a breach of these Terms, (iii) a breach of any other applicable terms and conditions of Bitpanda, its subsidiaries, or (iv) if any data provided by you is incorrect.

Disqualified Participants will not be entitled to receive the Bonus.

Bitpanda is not responsible for the accuracy of the data you provide and may disqualify a Participant if the email address of the Bitpanda Client is not valid.

7. Limitation of Liability

To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with the First Time Trading Bonus Initiative. 

Bitpanda reserves the right to suspend, cancel, postpone or modify the First Time Trading Bonus Initiative, if it cannot be executed as planned for any reason. 

If Bitpanda suspects that the Participant has manipulated with or abused (or attempted to manipulate) the First Time Trading Bonus Initiative or otherwise acted in bad faith with respect to Bitpanda, then Bitpanda reserves the right, in its sole discretion, to take the following actions with respect to such Participant and any person Bitpanda believes is acting in concert with such Participant: 

(i) temporary or permanent suspension of Bitpanda’s services (or any part thereof) and closure of the Participant's Bitpanda Account; 

(ii) Deduction/Removal of all benefits granted to such Participant (taking into account the loss sustained, which will be fully recognized); 

(iii) Deduction/Removal of all profits made by such Participant as a result of such manipulation or abuse, including the closing of all open positions in the relevant accounts at Bitpanda; and/or 

(iv) Exclusion from the First Time Trading Bonus Initiative and all future promotions.

Bitpanda may also exclude Participants if (i) there is a breach of these Terms, 

(ii) there is a breach of any other applicable terms and conditions of Bitpanda or its partners; or 

(iii) the data provided by the Participant is false.

Excluded Participants are not eligible to receive any bonus.

8. Privacy and Taxes

Bitpanda collects your personal data on the basis of your consent in accordance with section 6 (1) lit. a General Data Protection Regulation 2016/679 (“GDPR”) and insofar as this is necessary for the establishment of the legal relationship with the Participant and for the subsequent implementation and handling of the First Time Trading Bonus Initiative.

For more information about personal data, how, why and for how long it is processed and what rights participants have under the GDPR, we refer to this link: https://www.bitpanda.com/en/legal/bitpanda-privacy-policy

Participants are solely responsible for any/all applicable taxes related to the Bonus. 

9. Contact

For further questions, please contact our customer support team.