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BitPanda

Coinimal GbmH is an Austrian Start-Up Company, that specialises in Sellling and Buying Bitcoins & Co. It was founded in October 2014 after a long developement phase in coordination with the local authorities.The three founding members are Bitcoin Enthusiasts and had to witness themselves how hard it was to acquire Bitcoin in the EU. This deficiency in the market led to the idea of BitPanda.

BitPanda.com is a fully automated platform: As soon as a payment is confirmed, the Bitcoins & Co. are automatically sent to the buyers. This technique allows us to provide our customers the best and fastest Service in the business.
Coinimal is a GmbH (Limited Liability Corporation) and is located in Vienna, Austria. More Details can be found in our Imprint
From the beginning BitPanda has taken the goal to distinguish ourselves by extremely fast order processing, reliability and security. After more than a year on the market and many thousands of satisfied customers, we have optimized our service to the extent that we can proudly say, that we are the best and most comprehensive provider on the market .
As an Austrian corporation we are bound by statutory regulations. To comply with those regulations, we need to collect a minimum of information from our customers to make sure that everything is legitimate.
The Verification Level of your account determines how many Bitcoins you can buy/sell each day. A higher Verification Level will lead to higher limits in your account.
Here you can find an actual Overview of all verification levels including their limits and payment- and payout options: Verification Levels
You can verify your account via videochat. With this method a webcam-chat with the companies Cybits or IDNow is started, where they check your passport and determine your identity. This takes less than 10 minutes until everything is done.

Cryptocoins

Bitcoin is a form of digital currency, created and held electronically. No one controls it. Bitcoins aren’t printed, like dollars or euros – they’re produced by lots of people running computers all around the world, using software that solves mathematical problems. It’s the first example of a growing category of money known as cryptocurrency.
Dashcoin is a Next generation cryptocurrency and the first automatically mutating cryptocurrency created with CryptoNote technology.
Ethereum is a decentralized platform that runs smart contracts: applications that run exactly as programmed without any possibility of downtime, censorship, fraud or third party interference.
Ethereum Website

Buy Coins

You can bring a Bitcoin wallet in your everyday life with your mobile or you can have a wallet only for online payments on your computer. Also you already will have a bitcoin wallet in your BitPanda account. If you want to set up an external wallet then choosing your wallet can be done in a minute. Please check https://bitcoin.org/en/choose-your-wallet for the right wallet that suits your needs. Please make sure that you are familiar with the risks and how to handle your Bitcoins in a wallet properly. Therefore we recommend to study https://bitcoin.org/en/secure-your-wallet carefully.
BitPanda the following payment options: Mastercard, Visa, Soforttransfer, EPS, Giropay, Neteller, Skrill, OKPay, Online Bank Transfer and SEPA.
Paymentprovider
The duration from finishing your payment to receiving your Coins depends on the payment option you have chosen. If you use SOFORT, NETELLER, EPS or OBT, we get a confirmation immediately after you finish the payment. As a result your Coins will be in your wallet just a few seconds later. After you send out your SEPA payment, it usually takes one business day to arrive in our bank account. With the arrival of your SEPA transaction, your Coins are send out to your wallet immediately. You can check the status of your order at any time at History.
Our BitPanda Bitcoin-baseprice consists of the market rate plus a small surcharge. The payment option you choose determines how much fee you pay for the order. While SEPA, EPS, Giropay and Sofort have very low fees, the e-wallets like Neteller charge a bit higher fees.
We sell: Bitcoin, Ethereum and Dash. In the near future we will add more Coins and pay particularly attention to the wishes and needs of the community. We currently only buy Bitcoin, but you can exchange ETH and Dash to BTC by using the shapeshift button in your BitPanda wallet.
It depends on the amount you would like to order. We distinguish between daily, monthly, and overall limits. You can find an overview in your account on: Verification
You can also look at the FAQ "Overview: Verification Levels".
Yes! You can buy Bitcoins with Visa and Mastercard on BitPanda. Your card needs to have Verified by Visa or have Mastercard 3d-secure technology to buy Bitcoins.
You can indirectly use the following deposit options with our partner NETELLER:
VISA, MasterCard, paysafecard, iDEAL, International Bank Transfer, Local Bank Deposit, Mister CAsh, MOLpay, moneta.ru, Neosurf, PayU, POLi, Postepay, SAFETYPAY, REDPAGOS, Przelewy 24, Trustly, Ukash, WebPay und Yadex.Money.
NETELLER Logo
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Sell Coins

The Selling of Coins on BitPanda is a trivial process. You only have to click on "Sell" and then follow the instructions. The only data you will need to provide is the bank account information of the account you want to receive the SEPA transfer with. After you finalized your order, you will be presented with a cryptocoin address, to which you will have to send your coins within 10 minutes. As soon as we receive the coins, you will be notified via email and we will send the SEPA transfer.
You can now also sell your coins and receive money on NETELLER or Skrill. The process is the exact same one.
Also you can now exchange Bitcoin and get Amazon.de-vouchers for it.
As soon as we receive your Coins, we send the SEPA-transaction to your bank account. Usually the money should be in your account on the following business day.
The Neteller payout is fully automated and is sent after 1-3 Bitcoin-confirmations.
The price you will find on the homepage is our base price. This price consists of the marketrate and a small premium. On top of this price we are transparently adding the payment provider fees. Before you finalize your transaction you will see exactly what the fees are.
Any transaction inside the Bitcoin network is theoretically done on a voluntary basis. Nonetheless it is absolutely necessary to include a miner-fee to your transaction to us as this is the only way we can process your order in real time. Modern wallets calculate the miner-fee automatically and suggest them then.