Terms and Conditions
“Welcome Bonus PSG”


1. General 

The following terms and conditions (“Terms”) govern the rules for participating in the ”Welcome Bonus PSG (“Welcome Bonus PSG” or “Promotion”) of the Bitpanda GmbH, with its corporate seat in Stella-Klein-Löw-Weg 17 A-1020 Vienna, (“Bitpanda”) and the resulting legal relationship between Bitpanda and Bitpanda Clients participating in the Welcome Bonus PSG (“Participant” as defined in clause 3 or “you”).

Please be advised, participating in the Welcome Bonus PSG shall constitute your unconditional acceptance to be bound by any and all of the terms of these TC. Bitpanda terms already agreed to, in particular Bitpanda User Agreement and E-Token Terms in their current versions apply. 

Any language version is a referential translation of the original English version of these Terms. In the case of any discrepancy, the English version shall prevail. By participating in the Welcome Bonus PSG Initiative, you represent and warrant you meet the eligibility requirements below and acknowledge that failure to meet all eligibility requirements will result in your disqualification. 


Disclaimer: Investing in crypto-assets comes with risks, including the risk of capital loss and cybersecurity. The value of crypto-assets is particularly volatile. Please refer to the risk information at https://www.bitpanda.com/en-at/legal/risk-disclosure before making any investment decisions. Digital asset services are provided by Bitpanda GmbH (E2023-076, FN569240v), registered as a PSAN. Address: Stella-Klein-Löw-Weg 17, 1020 Vienna, Austria. This marketing communication is issued by Bitpanda GmbH and does not constitute financial advice or an invitation to conclude a transaction. 

2. Duration 

This Promotion starts on June 2nd, 2025, at 10:00 am (CEST) (“Start Date”) and ends on the 30th of June, 2025, at 23:59 (CEST) (“Promotion Period”)


3. Eligibility and Entry: 

Entry is open to new fully verified and registered Bitpanda Clients (“Participants”) who 


(a) meet all the requirements described in these Terms and accept these Terms,


(b) are one of the first 1000 users who have successfully verified and registered and deposited EUR 150 to their Bitpanda Account during the Promotion Period,


(c) complete 3 trades in any crypto assets, with at least one over 100 EUR on Bitpanda within 3 days of registration and


(d) are residents of France


The following natural or legal persons are not eligible to enter the Welcome Bonus: 

(a) persons performing market making services or any similar services as well as institutional investors,

(b) Bitpanda Technology Solution users,

(c) employees and the immediate family members of such employees of Bitpanda or its affiliated companies, parent companies, subsidiaries, participating promotional partners, advertising agencies, and any company involved in the creation, production, or fulfilment of the Promotion.

Any volume generated by the Participant prior to participating in this Welcome Bonus will not be taken into account and will not count towards purchase volume calculations. Any purchase volume generated outside of the Bitpanda Broker (e.g. transactions made via Bitpanda Fusion) will not be taken into account. Swapping assets, L-Token and Bitpanda Crypto Indices are excluded from this Welcome Bonus. 

Note: This Promotion is limited to the first 1000 clients that register and fulfil all eligibility criteria. 

4. Distribution of the Bonus 


All qualified Participants who meet the eligibility criteria outlined in Section 3 will receive a welcome bonus according to the prize scheme set out below (“Bonus”):


  • Deposit at least 150 EUR & complete 3 trades in any crypto-assets, with at least one over €100 - you will receive a Bonus of 25 EUR in PSG fan token credited to your account. 

  • To be eligible for the Bonus, the purchase has to take place within 3 days after your registration


The Bonus will be credited directly to the Participants’ respective wallets. 

Bitpanda will strive to transfer the Bonus within 30 days after the end of the Promotion Period. The transfer may be delayed and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g. losses due to price changes).

Only Participants who (i) meet all the requirements described in section 3 and (ii) were not, for whatever reason, disqualified by Bitpanda in accordance with section 6 are eligible to receive the Bonus.


5. Notifying Participants 


Participants will be notified via email to the email address they have stated in their Bitpanda Client Account about the payout of the Bonus. Bitpanda assumes no responsibility for undeliverable emails.


6. Disqualification

Bitpanda may disqualify a Participant if there is (i) collusion between Participants aimed at manipulating the Welcome Bonus PSG, (ii) a breach of these Terms, (iii) a breach of any other applicable terms and conditions of Bitpanda, its subsidiaries, or (iv) if any data provided by you is incorrect.


Disqualified Participants will not be entitled to receive the Bonus.


Any attempt by a Participant to deliberately undermine the legitimate operation of this Promotion is a violation of laws, and should such an attempt be made, Bitpanda reserves the right to seek damages from any such Bitpanda Client or individual.


Bitpanda is not responsible for the accuracy of the data you provide and may disqualify a Participant if the email address of the Bitpanda Client is not valid.


7. Limitation of Liability

To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with the Welcome Bonus PSG Initiative. 


Bitpanda reserves the right to suspend, cancel, postpone or modify the Welcome Bonus PSG Initiative, if it cannot be executed as planned for any reason. 


If Bitpanda suspects that the Participant has manipulated with or abused (or attempted to manipulate) the Welcome Bonus Initiative or otherwise acted in bad faith with respect to Bitpanda, then Bitpanda reserves the right, in its sole discretion, to take the following actions with respect to such Participant and any person Bitpanda believes is acting in concert with such Participant: 

(i) temporary or permanent suspension of Bitpanda’s services (or any part thereof) and closure of the Participant's Bitpanda Account; 

(ii) Deduction/Removal of all benefits granted to such Participant (taking into account the loss sustained, which will be fully recognized); 

(iii) Deduction/Removal of all profits made by such Participant as a result of such manipulation or abuse, including the closing of all open positions in the relevant accounts at Bitpanda; and/or 

(iv) Exclusion from the Welcome Bonus Initiative and all future promotions.

Bitpanda may also exclude Participants if(i) there is a breach of these Terms, 

(ii) there is a breach of any other applicable terms and conditions of Bitpanda or its partners; or 

(iii) the data provided by the Participant is false.


Excluded Participants are not eligible to receive any bonus.



8. Privacy and Taxes

All data processing at Bitpanda is carried out in relation to this promotion on the basis of the contractual obligation and legitimate interest in accordance with Article 6 Paragraph 1 Letter b and f of the General Data Protection Regulation 2016/679 (“GDPR”) for the purpose of establishing the legal relationship with the participant and for the subsequent implementation and processing of the promotion.

For more information regarding your personal data, how, why and how long it is processed and which rights you have according to the GDPR, please click here: https://www.bitpanda.com/en/legal#privacy.

Participants are solely responsible for any/all applicable taxes related to the promotion. Participants should consult a tax advisor to determine tax implications in accepting any Bonus. 


9. Contact

For further questions regarding this, please contact support.