Terms and Conditions
“Savings Plan 2025 Campaign”

1. General 

The following terms and conditions (“Terms”) govern the rules for participating in the promotion “Savings Plan 2025 Campaign“ (“Promotion”) of Bitpanda GmbH, with registered office in A-1020 Vienna, Stella-Klein-Löw-Weg 17 (“Bitpanda”) and the resulting legal relationship between Bitpanda and Bitpanda Clients participating in the Promotion (“Participant” as defined in Section 3 or “you”).

Please be advised, participating in the Promotion shall constitute your unconditional acceptance to be bound by any and all of the terms of these TC. Bitpanda terms already agreed to, in particular Bitpanda User Agreement and E-Token Terms in their current versions apply. 

Any language version is a referential translation of the original English version of these Terms. In the case of any discrepancy, the English version shall prevail. 

By participating in the Promotion, you represent and warrant you meet the eligibility requirements below and acknowledge that failure to meet all eligibility requirements will result in your disqualification. 

Disclaimer: Investing in crypto carries risks. You could sustain a loss of some or all of your investment. Crypto-assets are complex instruments and subject to extreme volatility. Conduct your own research before concluding a transaction. This marketing communication does not constitute financial advice or an invitation to conclude a transaction. Bitpanda does not intend to publicly offer the asset.

2. Duration 

This Promotion starts on April 30, 2025, at 00:00 am (CEST) (“Start Date”) and runs until May 13th (“Promotion Period”). Bitpanda reserves the right to change or end the Promotion at any time.

3. Eligibility and Entry: 

Entry is open to fully verified and registered Bitpanda Clients (“Participant”) who

(a) meet all the requirements described in these Terms, 

(b) are not resident in a country or territory where the Promotion is not available*, 

(c) set up a new** savings plan on Bitpanda during the Promotion Period, with a total value of at least €100 (one hundred euros) in any cryptocurrency (i.e., any crypto asset available on the Bitpanda Broker). The Participant may freely choose the savings plan frequency (monthly, bi-weekly, or weekly), provided that a minimum of €100 is successfully executed at least once during the Promotion Period. The above is an exemplary setup; other configurations are also acceptable as long as the total executed amount reaches at least €100

(d) accept these Terms.

New Bitpanda users will be required to sign up and register, complete the identity verification process and deposit funds into a new Bitpanda account in order to participate. 

The following natural or legal persons are not eligible to enter the Promotion: 

(a) persons performing market making services or any similar services as well as institutional investors,

(b) Bitpanda Technology Solutions users,

(c) employees and the immediate family members of such employees of Bitpanda or its affiliated companies, parent companies, subsidiaries, participating promotional partners, advertising agencies, and any company involved in the creation, production, or fulfillment of the Promotion.

*Please note that - due to regulatory requirements - Bitpanda Promotions are not available to users in certain restricted jurisdictions (Bitpanda Clients with residence in the Netherlands, in Italy, in Belgium, in Turkey and in the UK).

** “New” in this regard means that a new savings plan is being drawn up for the first time. This does not include the cancellation of an existing plan and recreation of a new one with the same or substantially the same assets.

Any volume generated by the Participant prior to participating in this Promotion will not be taken into account and will not count towards purchase volume calculations. Any purchase volume generated outside of the Bitpanda Broker will not be taken into account. Swapping assets, L-Token and Bitpanda Crypto Indices are excluded from this Promotion. Trades executed via Bitpanda Fusion are not eligible for this promotion.  

4. Winner selection, Bonus and Notification 

Out of all eligible Participants, ten (10) Winners will be selected at random to receive the Prize. Bitpanda will credit the Prize by allocating €250 (two hundred fifty euros) in Bitcoin (BTC) to each Winner’s account on a monthly basis, starting on or around 20 May 2025, with allocations continuing for eight (8) consecutive months (each allocation occurring on or around the 20th of each month, subject to a potential variance of ±3 days).

Winners must maintain an active Savings Plan throughout the entire payout period in order to remain eligible for the Prize payments. If a Winner pauses or cancels their Savings Plan at any time during the payout period, Bitpanda reserves the right to immediately cease any further Prize distributions. No further payments will be made once the Savings Plan is no longer active.

In the event of a chargeback or direct debit reversal related to a Saving Plan, Bitpanda reserves the right to cancel the affected Saving Plan for the winner. Additionally, Bitpanda may offset any outstanding amounts owed to it by using the balance from the winner’s savings or winnings, if available.

The amount received per Bonus is determined based on the market value of the BTC against EUR trading pair on Bitpanda at the time of transfer to the Participants.

No substitution or cash equivalent of the Bonus, or any portion thereof, is permitted. The value of crypto assets is subject to change, and there can be a substantial risk that it could lose value (potentially all value) as a result of buying, selling, or holding the Bonus.

Only Bitpanda Clients who (i) meet all the requirements described in section 3, and (ii) were not, for any reason, disqualified by Bitpanda in accordance with section 5, are eligible to be selected as Winners.

Bitpanda will strive to transfer the Bonus to the respective Participants within two weeks after the Promotion has ended.. The transfer may be delayed, and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g., losses due to price changes).

The Bonus will be credited directly to the Participants’ respective Bitpanda Broker wallet. 

Participants, who are declared Winners in accordance with this section will be notified accordingly via email to the email address they have stated in their Bitpanda Client Account. Bitpanda assumes no responsibility for undeliverable emails. All eligible Participants are subject to verification by Bitpanda.

5. Disqualification

Bitpanda reserves the right to disqualify a Participant it suspects or finds (i) to have tampered with the entry process or the operation of the Promotion, (ii) to be acting in collusion with other Participants aimed at manipulating or disrupting the Promotion, (iii) to be acting in violation of these Terms, (iv) or in breach of any other applicable terms and conditions of Bitpanda, its subsidiaries, or (v) to have provided inaccurate information.

Disqualified Participants will not be entitled to become a Winner or win any other Prize under this Promotion.

Any attempt by a Participant to deliberately undermine the legitimate operation of this Promotion is a violation of laws, and should such an attempt be made, Bitpanda reserves the right to seek damages from any such Bitpanda Client or individual. 

Bitpanda is not responsible for the accuracy of the data you provide and may disqualify a participant if the email address of the Bitpanda Client is not valid.

6. Limitation of Liability

To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with the Promotion. 

Bitpanda reserves the right, without any prior notice or compensation to you, to suspend, cancel, postpone or modify the Promotion, at any time, for any reason whatsoever. You do not have any legal claim against Bitpanda arising out of or in connection with this Promotion.

7. Privacy and Taxes

All data processing at Bitpanda is carried out on the basis of the contractual obligation in accordance with Article 6 Paragraph 1 Letter b of the General Data Protection Regulation 2016/679 (“GDPR”) for the purpose of establishing the legal relationship with the participant and for the subsequent implementation and processing of the Promotion.

For more information about personal data, how, why and for how long it is processed and what rights participants have under the GDPR, we refer to this link: https://www.bitpanda.com/en/legal/bitpanda-group-privacy-notice.

Participants are solely responsible for any/all applicable taxes related to the Prize. Potential Winner should consult a tax advisor to determine tax implications in accepting any Prize. 

8. Contact

For further questions regarding this, please contact support.