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Legal Notice

Information according to § 5 E-Commerce-Law

Bitpanda GmbH

Campus 2, Jakov-Lind-Straße 2
1020 Vienna | Austria

Representation

Chief Executive Officer: Paul Klanschek
Chief Executive Officer: Eric Demuth

Contact

Please use our contact form to send us a message.
→ Contact form

Commercial Register

Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 423018 k

Supervisory Authority

Finanzmarktaufsichtsbehörde (FMA)

Applicable Regulation

Austrian Anti-Money Laundering Act  (Finanzmarkt-Geldwäschegesetz) 

VAT ID No pursuant to § 27a Austrian
Value Added Tax Act: ATU69116734

Bitpanda Metals GmbH

Campus 2, Jakov-Lind-Straße 2
1020 Vienna | Austria

Representation

Chief Executive Officer: Paul Klanschek
Chief Executive Officer: Eric Demuth

Contact

Please use our contact form to send us a message.
→ Contact form

Commercial Register

Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 511923 d

Supervisory Authority

Magistrate District Office (Magistratisches Bezirksamt) for the 2. district of Vienna

Applicable Regulation

 → Gewerbeordnung 1994

Chamber Membership

Member of the Austrian Chamber of Commerce (WKO), Section: Trade

VAT ID No pursuant to § 27a Austrian Value Added Tax Act: ATU74413958

Bitpanda Payments GmbH

Campus 2, Jakov-Lind-Straße 2

1020 Vienna | Austria

Representation

Managing Director: Lukas Enzersdorfer-Konrad
Managing Director: Philipp Bohrn

Contact

Please use our contact form to send us a message.
→ Contact form

Commercial Register

Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 501412 x

Supervisory Authority

Finanzmarktaufsichtsbehörde (FMA)

Applicable Regulation

Austrian Payment Services Act (Zahlungsdienstegesetz/ZaDiG 2018)

Chamber Membership

Member of the Austrian Chamber of Commerce (WKO), Section: Financial Service Providers

Competent Arbitration Body

According to § 98 ZaDiG 2018 the competent arbitration body for the settlement of disputes concerning payments services is the joint conciliation body for the Austrian Banking Industry and can be contacted via this website

VAT ID No pursuant to § 27a Austrian Value Added Tax Act: ATU74324536

Bitpanda Financial Services GmbH

Campus 2, Jakov-Lind-Straße 2

1020 Vienna | Austria

Representation

Managing Director: Oliver Stauber
Managing Director: Philipp Bohrn

Contact

Please use our contact form to send us a message.
→ Contact form

Commercial Register

Registered in the commercial register
Court: Commercial Court Vienna
Register No: FN 551181 k

Supervisory Authority

Finanzmarktaufsichtsbehörde (FMA)

Applicable Regulation

Securities Supervision Act (WAG 2018)

Chamber Membership

Member of the Austrian Chamber of Commerce (WKO), Section: Financial Service Providers

Investment Compensation Office

Bitpanda Financial Services GmbH is a shareholder of the Investor Compensation of Investment Firms GmbH - Anlegerentschädigung von Wertpapierfirmen GmbH, Lambrechtgasse 1/10, 1040 Wien aew.at

VAT ID No pursuant to § 27a Austrian Value Added Tax Act: ATU76536535

Privacy & Cookies

→ Bitpanda Group privacy policy
→ Payments privacy policy
→ Cookies


Online-dispute resolution platform for consumers

→ Open link

→ Bitpanda Financial Services Complaints Management

→ Bitapnda Payments Complaints Management

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As the name would suggest, some cookies on our website are essential. They are necessary to remember your settings when using Bitpanda, (such as privacy or language settings), to protect the platform from attacks, or simply to stay logged in after you originally log in. You have the option to refuse, block or delete them, but this will significantly affect your experience using the website and not all our services will be available to you.

Performance cookies

We use such cookies and similar technologies to collect information as users browse our website to help us better understand how it is used and then improve our services accordingly. It also helps us measure the overall performance of our website. We receive the date that this generates on an aggregated and anonymous basis. Blocking these cookies and tools does not affect the way our services work, but it does make it much harder for us to improve your experience.

Advertisement cookies

These cookies are used to provide you with adverts relevant to Bitpanda. The tools for this are usually provided by third parties. With the help of these cookies and such third parties, we can ensure for example, that you don’t see the same ad more than once and that the advertisements are tailored to your interests. We can also use these technologies to measure the success of our marketing campaigns. Blocking these cookies and similar technologies does not generally affect the way our services work. Please note, however, that while you’ll still see advertisements about Bitpanda on websites, the adverts will no longer be personalised for you.