Terms and Conditions
“Klarna Campaign”

1. General 

The following terms and conditions (“Terms”) govern the rules for participating in the promotion “Klarna Campaign“ (“Promotion”) of Bitpanda GmbH, with registered office in A-1020 Vienna, Stella-Klein-Löw-Weg 17 (“Bitpanda”) and the resulting legal relationship between Bitpanda and Bitpanda Clients participating in the Promotion (“Participant” as defined in Section 3 or “you”).

Please be advised, participating in the Promotion shall constitute your unconditional acceptance to be bound by any and all of the terms of these TC. Bitpanda terms already agreed to, in particular Bitpanda User Agreement and E-Token Terms in their current versions apply. 

Any language version is a referential translation of the original English version of these Terms. In the case of any discrepancy, the English version shall prevail.

By participating in the Promotion, you represent and warrant you meet the eligibility requirements below and acknowledge that failure to meet all eligibility requirements will result in your disqualification. 

Disclaimer:  Investing in crypto-assets comes with risks, including the risk of capital loss and cybersecurity. The value of crypto-assets is particularly volatile. Please refer to the risk information at https://www.bitpanda.com/en-at/legal/risk-disclosure before making any investment decisions. Digital asset services are provided by Bitpanda GmbH (FN569240v), authorised as a crypto-asset service provider. This marketing communication is issued by Bitpanda GmbH and does not constitute financial advice or an invitation to conclude a transaction. Conduct your own research before concluding a transaction. 

2. Duration 

This Promotion starts on Monday, 26 May 2025 at 00:00 (CEST) and runs until further notice, at the latest until Sunday, 6 July 2025 at 23:59 (CEST) (“Promotion Period”). Bitpanda reserves the right to change or end the Promotion at any time.

2.1 Eligibility for Users Residing in Austria

For participants residing in Austria, eligibility for this promotion begins on Wednesday, 28 May 2025 at 2:00 PM (CEST). Deposits and trades made before this time will not be considered for participation in the promotion. All other eligibility and entry conditions listed in Section 3 remain unaffected.

3. Eligibility and Entry: 

Entry is open to fully verified and registered Bitpanda Clients (“Participant”) who

(a) meet all the requirements described in these Terms, 

(b) are resident of German or Austrian territory, 

(c)are one of the first 10,000 participants that deposit at least EUR 200 (two hundred) using KLARNA as their deposit method and make at least one trade on the Bitpanda Broker during the Promotion Period*,

(d) keep the deposited amount in their Bitpanda Account until the trade is executed,

(e) accept these Terms.

This promotion will only be available for the first 10,000 eligible users. New Bitpanda users will be required to sign up and register, complete the identity verification process and deposit funds into a new Bitpanda account in order to participate. 

Please note: Each Bitpanda Client is eligible for a maximum of one (1) Bonus during the Promotion.

The following natural or legal persons are not eligible to enter the Promotion: 

(a) persons performing market making services or any similar services as well as institutional investors,

(b) Bitpanda Technology Solutions users,

(c) employees and the immediate family members of such employees of Bitpanda or its affiliated companies, parent companies, subsidiaries, participating promotional partners, advertising agencies, and any company involved in the creation, production, or fulfillment of the Promotion.

*Any volume deposited or generated by the Participant prior to participating in this Promotion will not be taken into account and will not count towards purchase volume calculations. Any purchase volume generated outside of the Bitpanda Broker will not be taken into account (e.g. transactions made via Bitpanda Fusion). Swapping assets, L-Tokens and Bitpanda Crypto Indices are excluded from this Promotion. 

4. Prizes, Winner Selection and Notification

All eligible Participants who meet all the eligibility criteria outlined in Section 3 will receive a EUR 20 (twenty) bonus in Bitcoin (BTC) (“Bonus”).

Each Bitpanda Client is eligible for a maximum of one (1) Bonus during the Promotion.

No substitution or cash equivalent of the bonus, or any portion thereof, is permitted. The value of crypto assets is subject to change, and there can be a substantial risk that it could lose value (potentially all value) as a result of buying, selling, or holding the Bonus. 

Only Bitpanda Clients who (i) meet all the requirements described in section 3 and (ii) were not, for whatever reason, disqualified by Bitpanda in accordance with section 5 are eligible. 

Bitpanda will strive to transfer the bonus to the respective Participants two weeks after the terms have been met during the Promotion period. The transfer may be delayed and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g. losses due to price changes).

The Bonus will be credited directly to the Participants’ respective Bitpanda Broker wallet. 

5. Disqualification

Bitpanda reserves the right to disqualify a Participant it suspects or finds (i) to have tampered with the entry process or the operation of the Promotion, (ii) to be acting in collusion with other Participants aimed at manipulating or disrupting the Promotion, (iii) to be acting in violation of these Terms, (iv) or in breach of any other applicable terms and conditions of Bitpanda, its subsidiaries, or (v) to have provided inaccurate information.

Disqualified Participants will not be entitled to receive the Bonus under this Promotion.

Any attempt by a Participant to deliberately undermine the legitimate operation of this Promotion is a violation of laws, and should such an attempt be made, Bitpanda reserves the right to seek damages from any such Bitpanda Client or individual. 

Bitpanda is not responsible for the accuracy of the data you provide and may disqualify a participant if the email address of the Bitpanda Client is not valid.

6. Limitation of Liability

To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with the Promotion. 

Bitpanda reserves the right, without any prior notice or compensation to you, to suspend, cancel, postpone or modify the Promotion, at any time, for any reason whatsoever. You do not have any legal claim against Bitpanda arising out of or in connection with this Promotion.

7. Privacy and Taxes

All data processing at Bitpanda in relation to this Promotion is carried out on the basis of the contractual obligation in accordance with Article 6 Paragraph 1 Letter b and f of the General Data Protection Regulation 2016/679 (“GDPR”) for the purpose of establishing the legal relationship with the participant and for the subsequent implementation and processing of the Promotion.

For more information about personal data, how, why and for how long it is processed and what rights participants have under the GDPR, we refer to this link: https://www.bitpanda.com/en/legal/bitpanda-privacy-policy.

Participants are solely responsible for any/all applicable taxes related to the Prize. Potential Winner should consult a tax advisor to determine tax implications in accepting any Bonus. 

8. Contact

For further questions regarding this, please contact support.