Terms and conditions
“Cashback Campaign”


1. General

The present conditions (“Terms”) contain the provisions for participation in the “Cashback Campaign” (“Promotion”) of Bitpanda GmbH, with registered office in A-1020 Vienna, Stella-Klein-Löw-Weg 17 (“Bitpanda”) and the resulting legal relationship between Bitpanda and the Participant (as defined in Section 3 or “ you ”).

By participating in the Promotion, you agree to these Terms and the applicable Bitpanda Terms and Conditions which form an integral part of these Terms. Please note that the English version is the authoritative version. By participating in the Promotion, you represent and warrant you meet the eligibility requirements below and acknowledge that failure to meet all eligibility requirements will result in your disqualification. 

Investing in crypto carries risks. Conduct your own research before concluding a transaction. 

2. Duration

This Promotion begins on the 1st of February, 2023 at 00:00 CET and ends on the 28th of February 2023, at 23:59 CET (“Promotion Period”).

3. Eligibility and Entry: 

Entry is open to fully verified and registered Bitpanda Clients (“Participant”) who 

(a) have their country of residence in Spain (participation is limited to users resident in Spain)

(b) meet all the requirements described in these Terms,

(c) make a EUR deposit with their debit / credit card, Giropay, Sofort, Neteller or Skrill during the Promotion Period

(d) accept these Terms.

Natural or legal persons performing market making services or any similar services are not eligible to enter the Promotion. 

White Label users are not eligible to participate in the Promotion. 

Bitpanda reserves the right to suspend, cancel, postpone or modify the Promotion if it cannot be executed as planned for any reason. You do not have any legal claim against Bitpanda arising out of or in connection with this Promotion.

For the avoidance of doubt, it is hereby expressly emphasised that natural or legal persons who provide market making services or similar services as well as all institutional customers (B2B traders) and market makers are excluded from this Promotion. Any volume generated by the Participant prior to participating in this Promotion will not be taken into account and will not count towards trading/purchase volume calculations. Any deposit/trading/purchase volume generated outside of the Bitpanda Broker will not be taken into account. In other words, a Participant must make a deposit (with any deposit method available on Bitpanda Broker) in order to receive the Prize (as defined below). Deposits made on Bitpanda Pro do not count towards entry into the Promotion.

 4. Prize

Bitpanda will give back the fees collected from the deposits done via debit / credit card, Giropay, Sofort, Neteller or Skrill (Prize) to each eligible Participant at the end of the Promotion Period. The Prize will be credited in BTC. The value of the Prize will be determined by Bitpanda’s set rate on a date and time selected by Bitpanda at its discretion prior to crediting  the Prize to Participant’s Bitpanda Wallet. 

Only Participants that were not, for whatever reason, disqualified by Bitpanda in accordance with section 6 are eligible to receive the Prize.

Bitpanda will strive to transfer the Prizes to the respective Participants by the 15th of March, 2023. The transfer may be delayed and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g. losses due to price changes).

 5 Notifying Participants

Participants will be notified via email to the email address they have stated in their Bitpanda Client Account. To claim a Prize in this Promotion, Participants must have an active Bitpanda account. The Prizes will be credited directly to the Participants’ respective Bitpanda Broker wallet. Bitpanda assumes no responsibility for undeliverable emails. All potential Participants are subject to verification by Bitpanda.

6. Disqualification

Bitpanda may disqualify a Participant if there is (i) collusion between Participants aimed at manipulating the Promotion, (ii) a breach of these Terms, (iii) a breach of any other applicable terms and conditions of Bitpanda, its subsidiaries, or (iv) if any data provided by you is incorrect.

Disqualified Participants will not be entitled to receive a Prize under this Promotion.

Any attempt by a Participant to deliberately undermine the legitimate operation of this Promotion is a violation of laws, and should such an attempt be made, Bitpanda reserves the right to seek damages from any such Bitpanda Client or individual. 

Bitpanda is not responsible for the accuracy of the data you provide and may disqualify a participant if the email address of the Bitpanda Client is not valid.

7. Limitation of Liability

To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with the Promotion.

8. Privacy and Taxes

All data processing at Bitpanda is carried out in accordance with Article 6 Paragraph 1 Letter b of the General Data Protection Regulation 2016/679 (“GDPR”) for the purpose of establishing the legal relationship with the participant and for the subsequent implementation and processing of the giveaway.

For more information about personal data, how, why and for how long it is processed and what rights participants have under the GDPR, we refer to this link: https://www.bitpanda.com/de/legal#privacy

Participants are solely responsible for any/all applicable taxes related to the Prize. 

9. Contact

For further questions, please contact our customer support team.